Welcome to PureWebPower.com

If you have a question about a charge to your credit card, please ONLY use these phone numbers to contact our customer service. If you have any other issue, please use our email contact form as the customer service reps can ONLY help with billing inquires, nothing else.

If your credit card statement says PureWebPower.com on it, please call DHD Media here:

International customers dial: 1-514-788-3310
USA & CANADA customers dial: 1-800-935-5771

If your credit card statement says Epoch, please call 888-627-3888

If your credit card statement says CCbill, please call 888-906-0666

A note about fraud -

A billing chargeback will place your name, address, zip code, and credit card number into an Internet fraud database. ALL INTERNET CREDIT CARD COMPANIES USE THIS DATABASE. We DO NOT have any control over this fraud database. If you chargeback your membership, the billing company WILL add your information to the ban database. If you get into this database you will not be able to use that billing company again. It is impossible to get off the ban lists.

Click here to read the Frequently Asked Questions

Cancel Your Account:

Please note, you will need the email address you used when you signed up to lookup your billing information and cancel your account.